CLEAR CAMHS Hull and East Riding- reducing waiting times and streamlining care
Friday 26 April, 12:30 – 13:30

The next webinar in our CLEAR impact series 2024 will explore how CLEAR supported Humber Teaching NHS Foundation Trust to design a new model of care to improve their Child and Adolescent Mental Health Services (CAMHS) in Hull and East Riding – part of our CLEAR North East and Yorkshire capability programme.

Sponsored by NHS England – North East and Yorkshire, the project looked at ways to reduce waiting lists, make processes more efficient and improve patient care. This included looking at the criteria for care, opportunities to enhance the CAMHS urgent treatment pathway and improving system collaboration to support children and young people after discharge.

Recommendations for change included more streamlined, personalised and family oriented first contact process, enhancing access for children and young people who live in remote and rural areas including the introduction outreach centres, consolidation of the Hull and East Riding teams, developing more efficient administrative practices through AI-powered technology, and providing more clarity around the autistic and neurodiverse pathway.

Colleagues leading the project, including staff from the trust and a manager from NHS England – North East and Yorkshire, will discuss their experiences of driving the project, challenges they faced and processes around designing the new model of care. They will also share their reflections on the impact the project has had on their transformation and innovation skills development.
• Nikki Titchener, Service Manager for East Riding CAMHS, Humber Teaching NHS Foundation Trust
• Philip Cross, Senior Project Manager, Humber Teaching NHS Foundation Trust
• Juliet McGilligan Regional Programmes, Workforce, Training and Education Directorate, NHS England – North East and Yorkshire Region
• Claire Brewster, CLEAR Delivery Lead, 33n
We hope you can join us. Register here: Join our CLEAR CAMHS webinar

About the Workforce Productivity Diagnostic Tool

The Workforce Productivity Diagnostic Tool aims to support systems and trusts to develop an action plan to improve workforce productivity, as set out in 2024/25 NHS planning guidance.

This tool enables systems and acute/specialist providers to:

  • Benchmark variation in substantive workforce vs cost weighted activity change from 2019/20 to 2022/23 and 2023/24 M1-M5 YTD
  • Self-assess where the additional workforce has been deployed (by professional group level, including for national schemes and locally driven change)
  • Identify the impact of workforce factors e.g. sickness absence, retention, e-rostering/job-planning, as well as additional operational factors such as non-elective length of stay
  • Summarise the key changes and pull-out potential drivers of workforce productivity gaps
  • Identify key actions to take to improve workforce productivity.

It can be accessed via: Workforce Productivity Diagnostic Tool – Productivity and Efficiency Improvement Hub – FutureNHS Collaboration Platform


About this session

The aim of this session is to provide an introduction and demonstration of the Workforce Productivity Diagnostic Tool.  The session is aimed at system and provider-level Workforce, Finance and Operational leads. The presenters will be:

  • Pritti MehtaDeputy Director of Improvement – Workforce, Training and Education, NHS England
  • Alfred FielderSenior Manager – Strategy, NHS England

To register please go to Workforce Productivity Diagnostic Tool Webinar

The session is focusing on preparing for the operational planning round and will include:

  • Overview of this operational planning round and what we can expect
  • NHS Impact – using improvement methodology to support workforce planning
  • Workforce Modelling and Planning tools – Run through of the different methodologies and how to find out more.
  • Agency Reduction – the tools to support delivering agency reduction as part of the planning submissions
  • Workforce Tools – what data and tools are available to support workforce planning

Register via NHS Events here

North Optimisation Network Event Slide Pack

Upcoming North Workforce Optimisation Event:

For those keen on workforce transformation, there’s an upcoming North Workforce Optimisation Event you might find interesting. This event will feature presentations from both national and regional teams and showcase related case studies. It’s scheduled to take place on the 11 of October 2023, 12:30pm – 2:00pm, via MS Teams. To register your interest please click here.

On the 26th September 2023 at the Royal Armouries in Leeds we held an event reviewing all of the HEE funded projects happening in and around workforce in the Northeast and Yorkshire.

The event was chaired by Wyn Jones Interim Head of Regional Workforce Programmes (MHLDA), NHS England and covered topics around

  • North East & Yorkshire Workforce Challenge Hub Programme,
  • CLEAR North East & Yorkshire Project – Supporting the Recovery and Transformation of Key Services,
  • Embedded Support Workers in Community Mental Health Teams and Kids Time Workshops

Around a hundred people from across our regions attended and shared updates on their projects by informal ‘poster talks’ allowing delegates to walk around the posters and talk to the project teams.