Case Studies
The Workforce Challenge Hub brings together a range of stories and learning from health and social care colleagues. Our collection of case studies are from teams across the care system, from primary health to acute care, mental health, social care; and range from small team changes to whole system programmes of change.
These are stories of lived experience of workforce transformation, your colleagues achievements; how they did it, and describe the impact the changes have had on team members working lives; and ultimately, patient care. You can find more case studies in the HEE Roles Explorer at Future NHS
You can find a wide range of valuable materials on the Workforce Optimisation Network page. This platform offers a variety of resources, including guidance documents, toolkits, best practices, and peer support opportunities. These materials are designed to help you enhance workforce availability, drive digital transformation, support workforce redesign and skill mix, and improve the flow of care through system-engineered pathways. Explore these resources to support workforce growth, optimize workforce performance, and implement innovative approaches within your organization.
Do you have a transformation story about your workforce transformation that you’d like to share with other colleagues? Have you changed how some of your team work? Please send us details on contact us and we’ll share your story with others.
North East & Yorkshire Peer Support Workforce Network Event
An innovative event bringing together professionals, stakeholders, and service users to elevate the peer support workforce, promote mental health, and foster community well-being.
Senior Orthopaedic Practitioner
Development of a physiotherapist role into a key member of an acute orthopaedic surgical team, bringing diagnostic imaging, surgical assistance and conservative management skills.
Humber & North Yorkshire (HNY) Learning Needs Analysis (LNA) Process
Transitioned from a reactive “shopping list” approach to a proactive Learning Needs Analysis (LNA) strategy, aiming for strategic future planning and efficient budget commissioning in addressing organisational learning needs.
Humber & North Yorkshire (HNY) Learning Needs Analysis (LNA) Process
Pilot International Nurse Recruitment Programme for Social Care
An initiative to share NHS international recruitment skills and experience with social care provider partners to resolve recruitment challenges in a Core 20 area.
Pilot International Nurse Recruitment Programme for Social Care
Extended Scope Practitioner Podiatrist in Acute Foot & Ankle Orthopaedic Service
Development of additional non-surgical capacity within acute provider foot & ankle service through developing the scope of a team based podiatrist.
Extended Scope Practitioner Podiatrist in Acute Foot & Ankle Orthopaedic Service
Achieving a fully integrated Health & Social Care team in North Yorkshire
Work to support the independent care sector in preventing and managing Covid outbreaks in North Yorkshire helped expedite a pilot to deliver an integrated approach to Quality Assurance and Quality Improvement between York Place Health & Care Partnership (HNYHCP) and North Yorkshire Council (NYC).
Achieving a Fully Integrated Health & Social Care team in North Yorkshire
Assistant Psychologist to support the Wakefield Older People’s Psychology Service
In 2022, the Wakefield Older People’s Psychology Service introduced a full-time Assistant Psychologist to enhance post-diagnostic dementia support, assist with neuropsychological assessments, pilot therapy groups, and develop psychological skills workshops, addressing increased demands on clinical psychologists and improving support accessibility for older adults.
Assistant Psychologist to support the Wakefield Older People’s Psychology Service
Stay & Thrive
The Mid Yorkshire Teaching NHS Trust launched the “Mid Yorkshire Stay & Thrive” (MYS&T) Community of Practice to better support internationally educated nurses (IENs) in settling, developing, and progressing within the NHS, addressing issues with retention, continuity, and care quality while enhancing IENs’ well-being and professional growth.
CLEAR Training for Dementia
Living with Lived Experience Short Films
Inclusive Recruitment Project
Below are links to various workforce-related case studies that highlight the experiences and strategies of different NHS organisations.
| Source | Description | National/Regional | Website Link |
|---|---|---|---|
| NHS England | Explore national mental health case studies that showcase best practices and innovative approaches within the NHS. | National | NHS England » Mental health case studies |
| NHS Workforce Alliance | Since 2019, the NHS Workforce Alliance, a collaboration between the Crown Commercial Service and NHS Procurement, offers frameworks for clinical and non-clinical staffing, international recruitment, and workforce improvement services. Discover how NHS organisations have benefited from these frameworks through detailed case studies. | National | Case Studies | NHS Workforce Alliance |
| Future NHS | FutureNHS provides a secure collaboration platform for health and care organisations. Access case studies that highlight successful partnerships and collaborative initiatives. | National | List Case Studies – FutureNHS Collaboration Platform |
| National CLEAR Faculty | CLEAR is an innovative learning programme for clinicians, integrating data science, transformation, and leadership skills through live NHS redesign projects. Learn more about the impact of CLEAR through various case studies. | National | Case studies – CLEAR (clearprogramme.org.uk) |
| The Calderdale Framework | The Calderdale Framework offers evidence-based methods for workforce transformation. Review regional case studies that demonstrate its effectiveness. | Regional | Research, case studies and posters – the Calderdale Framework |
| NHS Employers | Discover how NHS organisations tackle key workforce challenges including staff experience, engagement, recruitment, and retention through regional and national case studies. | Both | Search | NHS Employers |
| Humber and North Yorkshire Health and Care Partnership | This regional hub provides workforce training and development support for local practices. Explore case studies on initiatives coordinated on behalf of Health Education England and NHS England. | Regional | Primary Care Workforce Development – Humber and North Yorkshire Health and Care Partnership |
| Arden & GEM | Arden & GEM CSU supports NHS commissioners and providers in delivering effective healthcare services. Access case studies that highlight their strategic impact. | National | NHS & Healthcare Case Studies, CSU Case Studies – NHS Arden & GEM CSU (ardengemcsu.nhs.uk) |
| Nuffield Trust | Review a comprehensive document of case studies focused on reshaping the NHS workforce to better meet patient needs, in collaboration with NHS Employers. | National | reshaping-the-workforce-case-studies-appendix-web-final.pdf (nuffieldtrust.org.uk) |